Find answers to the most frequently asked questions.
If you don't find what you are looking for, please contact us and we will get back to you within 24 hours.
It was a big challenge for us to be able to make DryBun 100% recyclable. This was only possible because our engineers and industrial designers found a way to produce DryBun from a single material.
Here are the details:
- DryBun is made of pure (not a hybrid) material and belongs in the recycling bin or yellow bag.
- You throw the outer packaging made of paper into the waste paper.
DryBun is made of 100% polypropylene (PP for short). This is a thermoplastic and belongs to the group of polyolefins, is partially crystalline and non-polar.
• PP is collected across the board through the dual system of which we are a member. There it is shredded and used again!
• Using near-infrared technology, the individual types of plastic can be separated in the sorting systems. Today, a variety purity of up to 98 percent is achieved, which enables high-quality recycling.
• PP is generally suitable for recycling. Thermal utilization is also not critical, as only water and carbon dioxide are produced, a large amount of energy is released and fossil raw materials can be saved.
More about this: https://www.agvu.de/de/polypropylen-pp-147/
Yes, because DryBun is made of polypropylene it is vegan.
We designed and developed your DryBun together with friends from Berlin. Production takes place in China. Originally we wanted to do the manufacturing in Germany or Poland. Unfortunately, due to the enormous increase in tool and energy costs, this has become uneconomical.
- Approximately 70% time saving when blow-drying
- approx. 50% less shampoo
- approx. 50% less water
Your hairstyle and styling remain the same.
You save a lot of time when showering because you no longer have to blow dry your hair lengths or wait for them to dry on their own.
In addition, your long hair dries out much less, your color is retained, and split ends and hair breakage are significantly reduced.
You also save resources and thus protect the environment.
Even if you wash your children's hair, it takes a lot less time, you have to blow-dry and comb less and you have more time for happy activities.
DryBun is durable, sustainable and 100% recyclable.
Allergies can occur more often with natural ingredients, but you often don't know beforehand whether you are allergic to a certain substance or not. In order not to take any risks, we recommend that you hold Drybun for a short time. If you don't feel an allergic reaction, you should be fine. To generally find out what you are allergic to, you should have an allergy test with your doctor.
Order & Shop FAQ
Yes, all the reviews you see on our site are from real customers who we do not know personally and who have not received anything from us in return for their reviews.
If you would like to change anything after completing your order, please contact our customer service as soon as possible
If you have not received an order confirmation from us, please contact our customer service, email@example.com . We will work to find and fix the problem as quickly as possible.
Yes, you can enter a different delivery address during the ordering process.
Please contact our customer service firstname.lastname@example.org as soon as possible so that we can correct the address before shipping.
If you have created a customer account with us, you can set a default address. This is possible during the ordering process or in your customer account.
Shipping is free for orders over 40 euros.
Our delivery costs are
6.99 euros domestically,
13.99 euros within the EU and
Our delivery costs include postage and packaging for your order. We also attach great importance to sustainability and fair wages for our colleagues in logistics.
Yes, but please note that if you deliver to a DHL Packstation, the shipping service provider DHL must also be selected. Unfortunately, DPD does not have access to the DHL Packstations.
After your order has left our warehouse, you will receive a shipping confirmation with a tracking number. With this number you can track where your package is.
If you are not at home when your package is being delivered, you will usually receive a map that will show you where your package has been taken. If it was delivered to a post office, you have 7 business days to collect your package. Otherwise the package will be returned to us. If this is the case and you would like to have it re-shipped, please contact our customer service at email@example.com . Unfortunately, we cannot bear the costs for this re-shipment.
If your package was sent with DHL and you are registered there, you can also redirect the delivery to a parcel shop and specify a desired location or day.
We deliver to you worldwide!
We have numerous payment options, which we show you in the shopping cart.
We attach great importance to protecting our environment and do not print an invoice for private individuals. You will receive these by email upon request to firstname.lastname@example.org .
When you're done shopping, click on your shopping cart. There you will see all the items that you have chosen for your purchase. If everything is correct so far, you can enter your voucher code in the field provided at the end of the list and redeem it.
Unfortunately that is not possible. Only one voucher can be redeemed per order.
Unfortunately this is not possible. The vouchers must always be redeemed in full.